FAQ

Is it possible to first let my child adjust to your centres?

Children usually come to us twice to get used to us. During these visits we pay specific attention to them to see what they need. If necessary, we customise the adjustment process to their needs. Read about getting babies, infants, toddlers and primary school aged children used to daycare.

To get your baby used to the wide range of stimuli in childcare, we first let him/her come to us twice before starting care. About two weeks prior to your child officially starting care, we will contact you and invite you and your child to come to our centre for a special familiarisation morning. During this familiarisation morning, you and your child can meet the group leaders and they can meet you. You will also have an intake meeting where you can share information about your child, and where you have the opportunity to ask questions. After that, you can leave the care of your child to us for a couple of hours while you go and do something that you enjoy. If everything went well during the first familiarisation morning, you can leave your child with us for a longer period of time, preferably for a whole morning, the second time. Our goal is to feed your child during one of the familiarisation mornings, to let him/her play and look around and to sleep. In this way, your child will become used to all the new impressions that our care brings. We look carefully at what your child needs during his/her familiarisation process and, if necessary, adapt the process.

If your child is introduced to childcare during infancy, he/she will get used to new play environments and sleep situations, being together and socialising with other infants, and get used to being away from you. Building a new relationship with the group leaders as new regular carers will also become a part of the young life of your infant.

For toddlers, getting used to a daycare environment means meeting new group leaders, the other children in the group and new playmates. They will also get used to different toys, to ‘rules’ and manners when dealing with other children, and various routines such as those around eating and sleeping. These are things that are done everyday with groups of toddlers.

Children of primary school age who come to the after-school care or out-of-school care will meet new leaders, new similarly aged children and experience a new way of spending their free time outside the school situation. This period of adjustment is the period in particular in which to prepare your child for this new situation with all its new impressions. About two weeks prior to your child officially starting care, we will contact you and invite you and your child to come to an out-of-school familiarisation afternoon. During this familiarisation afternoon, you and your child can meet the group leaders and the other children, and they can meet you. You will also have an intake meeting where you can share information about your child, and where you have the opportunity to ask questions. After that, you can leave the care of your child to us for an hour and a half. Your child can get to know his/her new friends, the new play environment and the group leaders. If you wish, you can bring your child for two afternoons to get him/her used to being there and to get used to the out-of-school care. We look carefully at the specific needs of primary school aged children in terms of starting to feel at home in the new situation. If necessary, in consultation with you, we adapt the adjustment process. Collecting children from school is specific to centre and/or school. We will discuss this with you during the intake. Any questions you may have about collecting your children can of course always be discussed with the location manager.

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