Client satisfaction

‘I want to do it myself!’ We want to keep on developing and learning, just like the children we care for do. That’s why we regularly measure our client satisfaction. We do this at set points: just after a child begins childcare, after three months and then yearly. And finally when the child leaves childcare. These regular check-ins enable us to constantly improve and grow.
We measure so we can improve

If a problem comes up, we get to work to fix it. We are always open to your suggestions for improvement, because for us it’s an opportunity to do better.

We use the VerbeterMeter survey tool to gain insights into client satisfaction. Last year we scored 8.1, and we’re very proud of that.

Interested?

Request a tour and come and visit is to get a feel for the atmosphere.
“It’s a lovely childcare location with a really homely atmosphere and all the childcare practitioners are great! The new app is really good too. I love seeing photos and reading stories throughout the day!”
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