Contact us
Questions about registrations, contracts and waiting lists
For questions about registrations, contracts or waiting lists, you can contact us at kindplanning@zokinderopvang.nl.
If you prefer to contact us by phone, we are available on working days between 9:00 a.m. and 5:00 p.m. You can reach us at +31 (0)88 19 55 002.
Changes
For changes to your child’s childcare arrangements, you can also contact the Child Planning department via kindplanning@zokinderopvang.nl.
Cancellations
Would you like to terminate childcare for your child(ren)? Please send your written cancellation to kindplanning@zokinderopvang.nl.
Would you like to report your child absent for a childcare day? You can do this via the Konnect Parent App. Requesting swap days is also easiest through the app. This information is sent directly to the staff at your child’s childcare location, allowing us to respond quickly. In addition, this ensures that all communication between you as a parent and us as a childcare organization is stored in one central place.
Have you lost your login details? Please send an email to kindplanning@zokinderopvang.nl.
Do you have content-related questions or need clarification? Please direct your question to one of the colleagues at your child’s location.
If you have a question about your monthly invoice, payment, or direct debit, our accounts receivable department is ready to answer your question and assist you promptly.
Send an email to debiteuren@zokinderopvang.nl. If you prefer to speak with us over the phone, please indicate this in your email.
If you have a question about a specific Zo Kinderopvang location or if you would like to schedule an appointment for a tour, please contact that location by phone or email. You can find the contact details of your specific location on the location’s page. You can access this page through our locations overview. On the location’s page, you can also request a tour.
For questions about the status of your job applications or inquiries about any of our vacancies, you can email recruitment@zokinderopvang.nl. They will get back to you as soon as possible.
If you still want to contact us by phone, take a look at our main phone numbers and email addresses.